Why is Creation on my bank statement?


Creation provides finance products for many well-known high street retailers, insurance brokers, motor finance companies and home improvements organisations. If you have made a purchase from such a retailer and have chosen to pay for your goods on finance, Creation may well be the provider of that finance.

Creation will appear on your bank statement in relation to your regular finance payment amount. It can be confusing as you are likely to remember the retailer that you purchased through, rather than Creation who are providing your finance.

To find out what agreement you have with us, please locate the reference number next to the amount on your statement, and either call us on 0371 402 8905, or email us at customerenquiries@creation.co.uk, quoting this reference number. Calls may be recorded. Calls are charged at basic rate. The number provided may be included as part of any inclusive call minutes provided by your phone operator.